Secure processing
We protect your data with appropriate technical and organisational measures.
No selling of data
We never sell your personal data to third parties.
Only the data we need
We collect only the data needed for our service.
GDPR compliant
We process personal data in line with the applicable GDPR rules.
Which data do we collect?
| Data | Why |
|---|---|
| Name | Personal communication |
| Email address | Contact and information |
| Phone number | Reaching you and making appointments |
| Course information | Scheduling and guidance |
| Invoicing details | Financial administration |
What do we do with this data?
Contact
To answer questions and support our students.
Scheduling
For course administration and appointments.
Invoicing
For payments and financial administration
Improvement
To keep improving our service.
Full privacy statement
Which data do we keep?
We process only the personal data necessary for our service.
This may include:
- name
- email address
- phone number
- course information
- payment and invoicing details
We do not collect special or sensitive personal data.
Why do we process this data?
We use your data solely for:
- communication about courses
- enrolments and administration
- invoicing and payments
- supporting our students
- improving our service
We never use your data for unwanted commercial purposes.
How long do we keep data?
We do not keep personal data longer than necessary.
Guidelines:
- Contact requests: 12 months at most
- Course administration: as long as needed for the service
- Invoices and financial administration: 7 years (statutory retention period)
After these periods the data is deleted or anonymised.
Who do we share data with?
We share personal data only where this is necessary for our service or where we are legally required to do so.
Examples:
- Hostingprovider
- Website administrator
- Mollie (payments)
- Mailchimp (newsletters, where applicable)
Appropriate data-protection agreements are in place with all relevant service providers.
We never sell personal data to third parties.
Cookies
Our website uses functional and analytical cookies only.
These cookies help us to:
- make the website work properly
- analyse visitor statistics
- improve the user experience
We do not use cookies for aggressive tracking or profiling.
GDPR
Cours de Français Amsterdam processes personal data in accordance with the General Data Protection Regulation (GDPR).
Data controller
Cours de Français Amsterdam (CDF)
Spiegelgracht 2a
1017 JR Amsterdam
info@coursdefrancais.nl
The Netherlands
What are your rights?
You have the right to:
- see your data
- correct data
- have data deleted
- restrict processing
- object
- transfer data
Requests can be sent to: info@coursdefrancais.nl
We respond within one month at the latest.
Complaints procedure
Do you have questions or complaints about how we process your personal data?
Please contact us first at:
We are happy to look for a fitting solution together.
You also always have the right to lodge a complaint with: